Introducing an Outcomes Focus

Description

This course is creates a strong foundation for organisations wanting to develop an outcomes focus. It introduces the concepts of outcomes and outcome indicators and looks at what they are and how to use them. It introduces the CES planning triangle as a tool to aid the development of outcomes

Areas Covered include
•    Outcomes and Outputs
•    Outcome indicators
•    Outcomes in both organisations and individuals
•    CES planning triangle
•    How to monitor Outcomes

Learning Outcomes
At the end of the course learners will be able to:
•    Explain the difference between outcomes and outputs
•    Understand the link between aims and outcomes
•    Know how to make sure the organisation does what it aims to do
•    Know how to ensure resources  are well used on achieving aims and that activities meet your overall aims.

Course Duration  1 day





Quality Assurance, what is it?

So why is quality important and why do you need to prove that what you do is quality, especially in these days of procurement and commissioning?  There are so many quality assurance schemes available, which one is the right one for your organisation? Which one do you have the time and  the capacity to complete?

Areas covered include:
•    Exploration of what QA schemes available.
•     A look at a number of quality schemes including PQASSO and Quality First, as well as some more specialist ones.
•    How different schemes might suit different organisations.

Learning Outcomes
•    Knowledge of several different QA systems
•    Understanding of what is required by one general and one sector specific QA system

Workshop Duration 3 hours



Introduction to PQASSO

PQASSO provides a flexible, step-by-step approach to working out what your organisation is doing well and what could be improved.

By using the self-assessment work pack, the system
helps you to set priorities for your organisation's  future and improve your organisation's performance.

Areas covered include:
•    Introduction to  the concepts of quality assurance and the main standards within PQASSO.
•    Introduction to the basic steps  required to implement the system.

Additional Information:
This is a Charities Evaluation Service course delivered by Holistic Partnership

Learning Outcomes

•    Why Quality Assurance is increasingly important
•    Benefits of investing in Quality Assurance
•    Which system is right for your organisation
•    Basic concepts of PQASSO and other Quality Assurance standards
•    Introducing and implementing quality standards in your organisation
•    Self-assessment and implementing action plans in your organisation.

Workshop Duration  1 Day



Implementing PQASSO

PQASSO is the Practical Quality Assurance System for Small Organisations.  This course covers all aspects of introducing and implementing PQASSO through self-assessment within an organisation.  The system is designed to support participants in developing a plan for how to implement quality within their organisation, and how to involve all the key stakeholders in the process.

Areas covered Include:
•    The next steps for an organisation should they wish to apply for the PQASSO Quality Mark.
•    An understanding of the knowledge and skills required to implement PQASSO through self-assessment within their organisations.

Please note
Whilst this course provides an overview of the PQASSO Quality Mark service, it is not a course in how to prepare for a PQASSO Quality Mark peer review.

Learning Outcomes
By the end of the two days participants will have:
•    developed their understanding of PQASSO and the self-assessment process
•    considered the necessary steps for the successful implementation of PQASSO within their          organisations
•    discussed the roles and responsibilities of key stakeholders and considered ways of getting them involved in the process
•    identified the key elements to be included in the planning process for implementing PQASSO within their organisation
•    a better understanding of the new PQASSO Quality Mark service.

Workshop Duration  2 Days

This is a Charities Evaluation Service course delivered by Holistic Partnership